metalplex customer service
From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! Light weight, and had to use wall adhesives as described to hang since we got the smaller version. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. we hung it up right away thank you. (44) $58.00 ( $117.00 ) + Free Shipping. I am updating my bathroom and believe me, I will be back to order a few more things from you. Product is very poor quality. Without checking into why it hadn't left MetalPlex facility. Putting this on our patio. You can get the removal service HERE. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Got this for some contrast to all the dark wood and steel. Great quality. Notify me about the newest scams every week. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Absolutely LOVE the Mt. Your email address will not be published. Well worth the wait! METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. The paint will need touch ups as well. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. Visit website 3 Piece Geometric Mountains Wall Dcor Set. I just want to say thank you so much! I ordered as a gift.. we think it is beautiful! Items arrived 14 days after their original "delivery date" and one of the items was missing. I've had it a couple weeks, but waited to get Christmas stuff off the wall. It looks like a wall decal it's so thin! Looks great and great quality. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. It's only $6.49/month but it's worth every penny. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. I ordered on 9/25 from the company a mountain range of ********. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Metalplex made a custom item for me which turned out absolutely amazing! Still waiting. Verification can help ensure real people write reviews about real companies. (Mountains above Boise) I can see other purchases in my future. I left a message and took pictures to show them what occurred. I own a campground and ordered 12 pieces for decoration in cabins. | Read 41-60 Reviews out of 91 Apr 2021 - Nov 20221 year 8 months. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Quality is terrific. Came timely and as advertised. Looks great! Picture doesn't do it justice but it looks great! While this room is not even trimmed yet, I knew just where this Moose belonged. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Great communicators as the item was being made then shipped. How many stars would you give metal-plex.com? Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. MetalPlex will post the discounts and Discount Code information on its social media site. The website says "no hassle" returns. Ordered 3 pieces from them. Ordered the elements in the round shape. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. We will send the tracking number to you via email after your order has been dispatched. Of the 12, one came in broken. Disappointing for the price paid. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. on Twitter, Share Beautiful. Customer Stories Resources Open Source GitHub Sponsors. a thing from you. Suzanne Thomas. Thank you! I wish I had read the reviews before ordering. When you contact them they say it should go out "this week" but doesn't. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Shipping was slow, but that's to be expected during a pandemic. My sister LOVES her gift! Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Great gift!! It's perfect size for what I'm wanting the wall to look like. - Black / 12 MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! Just wish they made one that fits two or more pieces together so its a larger area. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. packing it came in was very secure too for a big piece. Ive been a steel fabricator for 40 years and what we received looks like crap. City of Industry, California, United States. Metalplex Pvt. We are here to help. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Size. We had to clean it though, it was full of metal splinters from the cutting. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Mountains - Metal Wall Art They are planning on shipping out a replacement item. He us very very pleased. I highly recommend and will buy more from Metalplex! But I know their products are light weight so I went for it. Make an appointment with a courier in advance to pack the goods and return them back together. The chances of success are 100%. 06:39 PM. . I bought this for my Home we are about to build. On the second piece - no issues and were happy we gave them a second chance. There are no refunds for customized products where the buyer misspelled the personalization. The mountain scenery fits in our laundry room perfectly!! When it arrived, it was broke. Thank you Metalplex for working with us and making our vision come to life! This is my unboxing of Mount Hood Wall decor by MetalPlex #mounthood #metalplex #unboxingOh and I also have a PO Box so if you'd like to send me something he. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. All of the company's metal prints are handmade in the Orange County of the California. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. No communication, no tracking updates. Incognis results were verified by our team and are trustworthy. I tried emailing and calling, no response to my email and their phone line is just a message machine. We LOVE our new mountain art piece. Or at least make an effort to correct the problem and send the customer what they ordered and were expecting to receive. Told us they would have the missing item shipped out asap. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. They are all beautiful. How safe and trustworthy is it? Be the first to know about our best deals! Looks great and great quality. They replaced it at no charge. Return the items in a negotiated shipping way and pay for the shipping temporarily. They keep sending the same auto answer every week. If you love the outdoors - BUY IT! by . Perfect for my entertainment space. We love it in our bedroom! Thanks all for running a strong reliable business. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. this is my second order from this place. Light weight, easy to put up & the perfect size. Email Address. Awesome product. Love this art in my husbands Real Estate office. Items arrived 14 days after their original "delivery date" and one of the items was missing. Perfct for out outdoor gear company! Absolutely Love my new artwork! Great quality! On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Share Moving into a new place and i am so excited to get this up! Simply Breath-taking!! Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Mountains - Metal Wall Art Nice work! Ill never buy from them again! I wish I would have looked at reviews beforehand. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. Their brokerage is called Summit, so this was perfect! On 9/3/22 I paid for a large white metal bull. Great product. The shipping is slow but worth the wait! Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I recommend not doing any business with the company. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Highly recommend this company! Do not purchase from here. They are all beautiful. Thank you! Of the 12, one came in broken. It looks just as expected, came on time with everything in good order. 2 weeks go by, no communication, no tracking number. Furthermore, it is important that the battery life is long. Ever. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. I ordered on 9/25 from the company a mountain range of ********. We love this piece of art. It has not yet been shipped per the tracking information. Don't waste the time! We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I would definitely recommend this company for personalized signs. I love the mix up of photos from the park. Required fields are marked *. A beautiful touch to any homes interior decor. What can be done ?? will go good with the other grey in my room. 1, Report #1485959. Beautifully crafted! Additionally, most stores will supply a phone number that you can phone for customer service inquiries. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! I felt they could have communicated the status on our project better than they did. Customer service was a pain in the a** to deal with, would not issue a return or refund. You can message Metalplex directly on their social channels. Black. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. No refund offered. Absolutely love this piece. Feel also free to type the names of suspicious businesses in the comments section below. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! When we got it two of the corners were damaged because the product was not packaged well. Love the LED variety of colors from cool to warm to fit any mood. I will be cancelling this order right now with my credit card company. It looks like metal when you look at it up on the wall. Order this for my new apartment and love the bigger size. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Thanks MetalPlex! I will probably use it as a nameplate at work. Very well made, love this! With the LED version, we use two metal cut-outs to give it a 3D look. It's so beautiful! For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. We did order a surprise box and it looked like a truck ran over it during the shipping process. My husband and I love it! Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Thanks. It is good quality and looks exactly like the picture. 0. They create a mailing label but never send the product. I will say that Im totally pleased with it. The total will be charged to your card when the order is shipped. Then bubble wrap and put in a box. Reach out to MetalPlex directly regarding career opportunities. It was packaged well, but still got slightly bent at one end during the shipment. This rating means the business is Standard. Out of Stock. But when I contacted customer support they responded quickly and reassured me it was on its was. is backordered and will ship as soon as it is back in stock. Takes many weeks to ship with no customer service help when requested. Already recommended to company to several friends. We also have the salmon. If we bought this at a craft fair for $10 it would be ok but for $50 no way. To register for a PayPal account, visit the website. So far they have not replaced it either. Dawn B. I had to spend about 20 minutes in my workshop doing this myself. An amazing work of art that I'm super pleased with. oh funny, seeing the comment below, I got the same email from "*****". You can exchange and deduct the points collected by purchasing. I couldn't wait to send it to them and they loved it!!! I would say I'm satisfied as I ordered another design from you! Customer service is also great. Love MetalPlex Customer Service too!! Company (Metalplex) does not deliver. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. Customer service was awesome and took care of the order until we were happy. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. Overall very satisfied with my order. Last, but not least, we have two more powerful fraud prevention tools that you should know about. Kicking myself nowwww!! Super easy to install. Second one arrived in perfect condition! I replied to them that was incorrect as we had communicated via email a month before. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It was such an awesome surprise. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. They have not responded to my emails or the messages sent using their online Contact Us option. They provide smart cards and software design and production. I tried calling them at the listed company number over *********************************************************** the line is busy. Extremely light weight. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. horrible customer experience and zero customer service. The quality is great and it looks perfect in our house. Thank you so much for making something to complete my wall! It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. The balance which covers the full items and freight will be returned to your account no later than 14 days. Ltd. is engaged in offering a broad array of Pipes and Metals. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. 2 weeks go by, no communication, no tracking number. As of Feb 16th, I had no response from MetalPlex about my ordered. Got this today and put it up in just a few min. MetalPlex is an Austin, Texas-based manufacturer of wall decor. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Still waiting ******************************************************************* business. One more thing, I think people have mentioned using magnets to hang these items. Lightweight, color is perfect against brick. The pieces are scratched up. The customer service was outstanding.. very good communication. This was exactly what I needed in my room to hang over my bed. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. A+ customer service! It's a Christmas present so it will be awhile. Perfect center piece for our fireplace. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. Wonderful product, got it pretty quick. Takes many weeks to ship with no customer service help when requested. Get free shipping and 60-day returns by the ways of becoming a member. and great size for my wider shelving. The user can select the shipping method when filling in the shipping information. BBB Business Profiles generally cover a three-year reporting period. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! So happy i did! Love MetalPlex Customer Service too!! So I saw this sign and decided to give it a try cause my number is 805 #B. The customer will be automatically refunded through the original payment method. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Customers can definitely save lots of money with the help of Usa.coupert.com! Got the medium size for over my desk at work and love it!!! It came very nicely wrapped, no bent tips. Workmanship is great, as other reviews have noted. Thank You so much ! Very nice. I was very pleased with my first four orders over the last 2 1/2 years. Would recommend and use again! 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. The sign is so cute and is very high quality! Claim your profile to access Trustpilots free business tools and connect with customers. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. Its georgous!!! Quality work. Would definitely buy from this company again. Wonderful customer service. Valid. Are you just about to make a purchase online? I love these and they were so easy to hang. Beautifully hand crafted! No refund offered. The craftsmanship is perfect and very detailed and it is also lightweight. This arrived quicker than expected and it was so well-done! It came with a plate with my name on it in the same weird metal foam sandwich. Came with everything needed to hang. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Do not purchase from here. This is a just silly. I wish I had read this before I placed my order. However, be prepared to WAIT a very long time. Big or small, we will work with you every step of the way to bring your idea to life. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Fund open source developers The ReadME Project. Item will need bending back to get flat. Get the most recent 2 Metalplex promo codes, discounts, and coupons. for purchase. Custom design team was super easy to communicate with to get a custom sign made. Search all of MetalPlex's current and previously listed jobs and positions. Love the look! Highly recommend this seller!!! After testing several fraud prevention products online, we could certainly say the winner isSurfshark. Throughout the years, we have established a reputation of integrity with our high quality . Shipping was a little slow but certainly was worth the wait! Super fast service too! (Glacier National Park, model). You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. We saw the ads, took a chance and love the choices we selected. It looks beautiful above my coat rack. Love it. Next-day and Express delivery options also available. We are a wall decor manufacturer based in Austin, Texas. I emailed and was . The company's gift card will be printed on the sales receipt for in store purchase. Search for answers on our support pages and within our knowledge base. It will have a space of distinction in our Mountain Home. How did that happen? by Metalplex. Buttons are at the top of the page. Like the brushed silver. This is the medium size. Here are 8 tips for writing great reviews. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. . They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. Lovely work. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Please send us a message to request your custom order. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. I dont understand how these people are even still in business. Shasta reversed, as it reflects what one see's from the City Of Mt. Thanks for the great product. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. Customer service was fantastic!!!!! Thanks. Beautiful!! I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." The other handling issue is that they did not remove the burrs from the edges of the metal cutting. I can't wait to give my daughter this. Items arrived as described. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Not a lot of space but I am in love with my Mountain Bear. Magnet's won't work on Aluminum. Online Retailer in Austin, TX. MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. We absolutely love our metal-plex bulldog head! - Black / 46" x 12" / No. We use dedicated people and clever technology to safeguard our platform. Joining their email list is another way to stay up to date on the newest Metalplex . Thank you for the personalized name tag! I made a mistake in the size I wanted in the order and realized it a couple of days later. This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! The best Metalplex coupon code for February 2023 can be found here. Anyone can write a Trustpilot review. I can only assume this site and their products are a total scam. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. Had some leftover cut fragments I had to remove but nothing major. I tried emailing and calling, no response to my email and their phone line is just a message machine. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! We warranty all craftsmanship on our products for 90 days from the date that you receive the product. US, UK, EU, Swiss and Canadian residents only. Color Black. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Brand: Metalplex. GitHub community articles Repositories; Topics . Told us they would have the missing item shipped out asap. 1. Yes, we welcome all custom orders, including custom colors and sizes. Love these mountains. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! I wish I had read the reviews before ordering. Remember that this bank or credit card company may also need some time to process and mail refunds. Love the product and it is exactly what is promised on the companies website page. The customer service team was responsive and shipping was superior to Alaska. We bought 2 of these for our duplex trailside ski chalets in Michigan. Wish I had read the reviews before I ordered. We wanted to recreate birds flying across our wall. Practically everyone uses a cell phone. Your order will be shipped within 5-7 business days of receipt. I love this company. Love it.
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