hotel xcaret photo pass
Operating hours: Monday to Friday from 09:00 to 19:00 Hours. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. La Casa de la Playa. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. Speed doesnt go higher than 19 mph. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. They are encoded directly from cameras with high resolution. We stayed in a adult only area. !DO not buy the photo package!!!!!!!! Fill out this form and one of our agents will follow up on your request. Re: Xcaret: photo pass worth it? Photo Pass Xenses; Get my admission to Xenses. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. $159. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. . Saturdat to Sunday from 9:00 to 15:00 Hours. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. She didn't really explain anything. Upload or insert images from URL. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. What is your Cancellation/ Refund policy? Schedule: Monday to Sunday from 8:30 a.m. to 10:00 p.m. Children: 25% discount from 5 to 11 years old on the adult price. Doubletree Hotels Middleton hotels are listed below. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. I feel like we had no idea what our "magic wristbands" did at the resort. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. The food is really good. Outside Mexico. ALL-FUN INCLUSIVE . A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. What types of files are the photos that are downloaded? My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. No, this is why we advise you to bring one with you. I'm allergic to gluten, is there anything I can eat at the restaurants? If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. In case of foreigners living in Quintana Roo, FM2 and FM3. Chetumal-Puerto Juarez Highway KM, Km. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Subject to availability. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Clear editor. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Yes, you must select a specific date to visit the Park. I can see them but they all say sample on the and not able to download. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Each park has its own price for the photos pass. Traveling on business? The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Yes. Your previous content has been restored. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. I went to the park and couldnt buy them. and that option in not available via online purchase. This change is valid only 24 hours in advance. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? Your link has been automatically embedded. +1-888-675-2083. We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). Are there discounts for teachers or students? Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Does the ticket include snorkel gear or should I bring my own? If I do not have credit or debit how can I make my reservation? Above and beyond customer service! The photo stations are usually distinguished by colorful exteriors surrounding the photo pass camera and when guests simply scan their bracelet at these stations, a photograph is taken -- which can be later be viewed at that particular theme park or at the resort. The Rafts circuit is 342 yards long. Mercado never disappointed and became a staple for breakfast. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Yes the resort is beautiful and access to the parks is great. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). How do I open the ZIP file when I download multiple photographs? 5 floors in property. Other services (WiFi, ATM and gift shops). By It was a fantastic location for us. Within Mexico. You can also make payments via deposit or transfer at the bank branch of your choice, make payments at convenience stores of the most recognized chains by choosing "Checking" as a method of purchase or trust in the security that Paypal offers. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. We can provide it to you if you have your purchase receipt. What payment options are available to buy my ticket or tour? You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. There is no limit to how many photos you take and you can then purchase access to download these images. Business travelers can take advantage of the business center. Enjoy a meal from the restaurant and perks like free WiFi. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. What is the time for pick-up at my hotel and where should I wait? Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. 1.- Enter your download code. Tripadvisor performs checks on reviews. Remember you can purchase water shoes at our shops in Xplor. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay If you visited our Parks: foto@xcaret.com Can I enjoy underground river activity without knowing how to swim? I will not repeat everything that has already been said. 800 006 FOTO (3686) What is the minimum age allowed inside the Park? The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. You can take it as many times. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! Cabins, apartments, houseboats! He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. 5 Blossom Street, Boston, MA, 02114. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Yes the resort is beautiful and access to the parks is great. We are here to serve you and to meet all requests, questions or suggestions you may have. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. What is the price admission to Xplor Fuego for children? The photos of you and all your companions in a single package for you to fully enjoy your visit. The pass is very much worth the money. If you purchased online you have access to the special ticket booth. What is the distance between one activity spot and the other? 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Sol (PEN): Visa, Mastercard, Diners and JCB. All rights reserved. The park is set up with picture stations. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi and was unfortunately put in a bed with 2 queens. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. 50 Park Plaza at Arlington Street, Boston, MA, 02116. You can download as many times as you need to while the code is valid. Enter the heart of the Mayan jungle. We offer you multiple payment options to pay for your reservation. You need to confirm your age by showing a valid ID card. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? If I dont have one, will I be allowed to drive amphibious vehicles? Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). Old Navy - Paseo del Carmen Shopping Mall. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. Strike your best pose, smile and take as many pictures as you want during your visit. Is the discount for Quintana Roo residents valid throughout the year? Please see our partners for more details. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. This is my happy place, my own personal paradise. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Get onboard the shuttle and visit it as many times as you want. Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. Sorry, the tickets for any of our attractions are not transferable. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. At what time can I call customer service? For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Service at every restaurant was never short of perfection. When I visited the Park I couldn't purchase my photos, can I still buy them? We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. Are the downloaded files of high quality? Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Sorry, we dont have them on rent, neither wheelchairs nor strollers. You can purchase with a credit card or PayPal. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Play it safe and take your own photos with I would have.More. You just press the yellow button and stand wherever the feet are and you got your picture. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? My package also expires in a few days. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Review tags are currently only available for English language reviews. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. I live and work in Quintana Roo and I dont have IFE. Remember to smile when you come across our logo pictures! Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Sorry, we only accept FM2 or FM3 for the case of foreigners living in Quintana Roo. $148. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. Thank you for contacting the Photo Department at Experience Xcaret. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. 16.32 mi from city center. Prices contemplate the number of people (PAX) and the number of purchased parks. A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. Outside Mexico. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. The waiters/waitresses were always so nice. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. Col. Centro, Playa del Carmen. Carretera Chetumal-Puerto Jurez, Km. I also requested a king size bed (I was proposing on this trip!) Not the end of the world, but it would have been nice. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. 2.- A list of the albums that are included in your package will be displayed. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. By continuing to browse the site, you agree to the use of cookies. Valet parking, a 24-hour business center, and a garden are also offered. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. 5th Ave 10. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. Are there any special prices for children? No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. Responsive staff. We dont have teachers or students discounts. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Express check-out, a computer station, and dry cleaning are also on offer. You must present official ID (IFE) with address in Quintana Roo. The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Did you know you can find the best available rates by booking in advance? Access to Xplor Park is limited to children under 5 years. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. Pasted as rich text. Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. Help us preserve and care for our ecosystem! Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. What happens if I forgot my download code? I can see them but they all say sample on the and not able to download. We offer you multiple payment options to pay for your reservation. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. My suite overlooked the casa Viento infinity pool farthest from the lobby. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Each photo downloaded is a JPG file, and the videos are MP4. I loved the location of the hotel, very close to everything. But. Rafts through a river circuit paddling with special hand paddles. Do I have to reserve for a specific date? For more information, please consult our list of products and services found in the Price list section of our website. Dear marissaramirez,Thank you for your five-star review. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. Do you have a special discount for Quintana Roo residents? Outside Mexico. Valet parking, a 24-hour business center, and a coffee shop are also offered. Yes, you can access to the park with baby food, infant formula, etc. No, only TOURS include transportation departing from Cancun or Riviera Maya. Where I can store my personal belongings? Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. This hotel features a restaurant, a gym, and a bar/lounge. The experiences of each Casa will open your senses to an authentic Mexican vacation. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. Rest areas, dressing rooms and restrooms available during your visit. Changes are not permitted on the day of your visit. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Am I obliged to participate in all activities or is it possible to choose some of them? I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. Solidaridad, Quintana Roo, Mexico. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. If you visited our Parks: foto@xcaret.com Free Cancellation. BBQ buffet with delicious ribs (vegetarian options available). This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. The product is available to purchase at least 24 hours before you visit the park or tour. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! Children under 4 years free. Months without interest, only with major participating bank cards issued in Mexico. Due to the nature of the product we offer, you always have the possibility to view the photos. These are both highly recommended. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Simply click on foto@xcaret.com and choose one of the options to search your photos. Good location. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. Packages and Xperience Passports cannot be cancelled and will not be refunded. *Original Review Below*!!!!!! Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? Sorry, we dont have Travel agents discounts in Xplor. See all available properties in Middleton. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. No problem! Does Xplor offer activities for children older than five years old? Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa).
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